We provide multiple streams of Support here at VillagerHost. Please see below.
Support Ticket
Our Support Ticket department is available 24/7 for all support enquiries. Please note during busier periods, support times may be slightly longer. You can create a ticket from your control panel or billing area - however please make sure you are logged in for any technical enquiries so we can verify ownership of your service. Any changes to this will be posted via our Social Media.
LiveChat
Our LiveChat agents are more than happy to help for any enquiries, including technical. You may be asked to confirm your account details before using this service for technical support. Our LiveChat is open during normal operating hours, which are listed below. Please note sometimes our LiveChat facility is open later than the hours listed below, and any changes are usually posted on our Twitter page.
Monday-Tuesday: 9AM-Midnight
Wednesday-Sunday: 6AM-Midnight
You can follow our Twitter page for live updates and news at https://twitter.com/villagerhost.net . If you have any quick questions, our Twitter handle can be messaged, as our team will reply during the normal operating hours.
